As of March 18, 2024
Shipping Methods We offer a variety of shipping methods to cater to your needs. The available shipping options will be displayed at checkout, allowing you to choose the one that best suits your preferences and delivery time requirements.
Processing Time Orders typically take 2-3 business days to process before they are shipped. However, please note that during high-demand periods or special promotions, processing times may be slightly extended. We appreciate your patience during such times.
Shipping Times Shipping times may vary depending on the destination. Please see estimated delivery times below:
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Domestic shipping usually takes 2-5 business days.
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Canada: Shipping to Canada typically takes 5-10 business days.
Please note that these are estimated delivery times and can be subject to slight variations due to unforeseen circumstances or customs processing times.
Shipping Fees Shipping fees are calculated based on the weight and dimensions of your order, as well as your selected shipping method. The exact shipping cost will be displayed at checkout before you finalize your purchase.
Customs and Duties For Canadian customers, please be aware that you may be responsible for customs duties and taxes imposed by the Canadian government. These fees are not included in the purchase price or shipping cost and are the sole responsibility of the recipient.
Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or through the carrier's website.
Lost or Damaged Items In the unlikely event that your order is lost or arrives damaged, please contact our customer support team within 5 days of receiving your order. We will work to resolve the issue promptly and provide a suitable solution.
Contact Information If you have any questions or require further assistance regarding our shipping policy or your specific order, please do not hesitate to reach out to our customer support team at info@nurseblake.com.